Intuit Discontinues QuickBooks Desktop 2021 Services
Each year, Intuit discontinues access to the add-on services and support to the desktop versions of QuickBooks versions that are over 3 years old. If you are using QuickBooks Desktop 2021 (for Windows and Mac) certain services and features after May 31, 2024 may no longer be available.
This includes all desktop versions of QuickBooks 2021:
QuickBooks Desktop Pro 2021
QuickBooks Desktop Premier 2021 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
QuickBooks Enterprise Solutions 21
QuickBooks Premier Accountant Edition 2021
QuickBooks Enterprise Accountant 21
QuickBooks Desktop for Mac 2021
This also means you won't receive critical security updates starting June 1, 2023, so if you receive any security updates before this date, install them.
What this may mean
Any “add-on service” that you are using from Intuit (payroll, online banking, online backup, etc.) will no longer be available unless you upgrade to a newer product.
Live technical support will no longer be available from Intuit.
Intuit will not guarantee that you can register products or retrieve key codes.
lightbulb_circle Tip: If you do not use any of the add-on services in QuickBooks 2021, your desktop product will continue to work for you, but you will not be able to have access to live technical support or any other Intuit services that integrate with QuickBooks 2021 without upgrading first.
TBC can help with your decision
We can help with the decision to:
Upgrade to the newest desktop version of QuickBooks or
Explore alternatives such as QB Online and Intuit Hosting Program or
Provide support and training to existing QuickBooks Products
Contact TBC to schedule a time with one of our QuickBooks ProAdvisors who can discuss options and provide a demonstration of products. TBC can also provide installation and training services for QuickBooks 2020 and other versions of QuickBooks. TBC standard fees apply.
As QuickBooks ProAdvisors, we receive up to a 30% discount of Intuit products that we pass this discount along to you before upgrading.
Total Business Care Can Help
For more information, please contact the Accounting Team or email the office at info@totalbizcare.com to make an appointment.
To learn more about the TBC Accounting Team, please visit our Accounting page.
